Contact us

Speak to our Customer Support Team seven days a week.

Whether you have a question about your bill, need help with your installation, are facing a technical issue, or are thinking about upgrading your broadband, our friendly Customer Support Team is always here to help.

For quick answers to common questions about your broadband connection or VoIP service, visit our Help Centre. You will find a wide range of helpful resources covering everything from billing and account support to installation guidance, broadband connection issues, and general troubleshooting tips.

At Fusion Fibre Group, we are committed to providing fast, reliable support to ensure you stay connected without the hassle.

Please note, the fastest way to find an answer to your query is by visiting our Help Centre. Calls to our 0333 number cost the same as a standard landline, which is often free with inclusive minutes or charged at your local rate. If you are a Fusion Fibre Group landline customer, calls to our Customer Service Team are completely free of charge.