At Fusion Fibre, we've set out to build the kind of broadband we'd want in our own homes - fast, reliable and ready for whatever the day brings.
We've taken the clever bits - full fibre technology, gigabit-capable speeds and ultra-low latency - and turned them into something much simpler: broadband you can rely on.
From busy family homes to home offices, our full fibre network is built to handle the everyday, the extraordinary, and every click, call and connection in between.
Whether you're switching broadband providers or on the hunt for better value, we've got a plan to suit your needs.
Check your postcode today with our Full Fibre Broadband Availability Checker and see how quickly you can get ultrafast speeds at your home.
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We've connected thousands of homes, but we never forget that every connection is someone's home, family or business relying on us.
That's why we put people first in everything we do.
Reliable broadband, honest service and support you can count on have helped us build a reputation our customers are proud to recommend.
Already a happy customer? Leave us a review.
Nope, we're not joking.
Refer your mates, family, neighbours - even your whole city if you like. Every time someone joins through your referral, you'll both receive £40.
That's £80 paid out for every successful referral.
Simple as that - get a message in the group chat!
Full fibre broadband (FTTP) is installed by running a fibre optic cable directly from the street to your home, giving you access to faster, more reliable internet speeds of up to 900 Mbps.
Here is what happens during installation:
How long does it take? Most full fibre installations take 1 to 3 hours, and you will need to be home during the appointment. If your property already has full fibre installed (with an existing ONT), you may not need an engineer visit at all.
No, there are no hidden fees with our full fibre broadband plans. At Fusion Fibre Group, we believe in clear, honest pricing with no surprises.
What is included in your broadband plan:
You will always know exactly what you are paying for, with no unexpected charges and no small print. Just ultrafast full fibre broadband and straightforward service.
Check out our full fibre broadband deals and find the right plan for your home today.
You can also read our full Terms & Conditions.
Yes, full fibre broadband is becoming increasingly available in rural areas across the UK. Thanks to government-backed initiatives like Project Gigabit and the Gigabit Broadband Voucher Scheme (GBVS), more rural homes and businesses are now being connected to ultrafast full fibre broadband networks.
At Fusion Fibre Group, we’re actively working with national and regional networks, including CityFibre, MS3 Networks, Freedom Fibre, F&W Networks, and others, to bring high-speed FTTP broadband to hard-to-reach areas.
Living in a rural area doesn’t mean you have to settle for slow broadband. With Fusion Fibre Group, you can enjoy speeds up to 900 Mbps, even in the countryside. Not sure if your address qualifies? Use our Full Fibre Broadband Postcode Checker to see if full fibre is available where you live.
Yes, in many cases you can take your broadband with you when you move house, but it depends on the provider, your new address, and the type of broadband connection available there.
Read our guide to broadband and moving house for step-by-step tips on what to do before, during, and after your house move. You can also learn about the One Touch Switch process for changing broadband providers without hassle.
Full fibre broadband, also known as FTTP (Fibre to the Premises), is the fastest and most reliable type of broadband available in the UK. Unlike standard broadband (such as ADSL or FTTC), which uses copper wires for part of the journey, full fibre uses 100% fibre optic cables directly from the exchange to your home. This allows for ultrafast speeds, low latency, and greater reliability, even during busy peak hours.
Key differences between full fibre broadband and standard broadband:
If you're looking for smoother video streaming, better gaming performance, or reliable home working, full fibre broadband is the clear choice.
Want to know more? Read our guide on: What is Full Fibre Broadband and Why is Everyone Switching?
According to Ofcom’s Connected Nations Update, the average UK broadband download speed is 69.4 Mbps, with an average upload speed of 18.4 Mbps.
By comparison, Fusion Fibre Group’s full fibre broadband plans offer equal download and upload speeds up to 900 Mbps, that is over 13x faster for downloads and nearly 49x faster for uploads than the UK average.
Want to understand why upload speeds matter just as much as download speeds? Read our guide on Download Speeds vs Upload Speeds: What is the Difference?
Ready for a faster, more reliable internet connection? Check full fibre broadband availability at your address now to see if Fusion Fibre Group’s full fibre broadband is available in your area.
The time it takes to activate broadband at your address depends on whether you are connecting to full fibre broadband for the first time or switching between providers with an existing connection.
If your property already has a full fibre connection, activation is quick and simple. We will send your router in the post and once it arrives, you just plug it in and follow the setup instructions.
If you are getting full fibre installed for the first time, activation will require an engineer visit to install a new fibre line and ONT (Optical Network Terminal). You will be given an installation timeframe when you sign up, and we will keep you updated every step of the way.
Check full fibre broadband availability at your address today to get started.
With our full fibre broadband connections (FTTP), you can typically expect download and upload speeds ranging from 100 Mbps to 900 Mbps, depending on the plan you choose.
At Fusion Fibre Group, all our full fibre plans offer symmetrical speeds, meaning you get the same fast speed for uploads and downloads, all up to 900 Mbps.
Typical full fibre speeds by plan:
These speeds are significantly faster than the UK average, which sits at just 69.4 Mbps download and 18.4 Mbps upload, according to Ofcom’s Connected Nations Update.
Want to know what speeds you can get at your address? Pop your postcode into our Full Fibre Broadband Availability Checker to see full fibre plans in your area.
Got a question or need help with your broadband? You can reach our friendly, UK-based Customer Support Team quickly and easily by calling 0333 305 7560.
When you call, simply select the option that best matches your enquiry:
For quick answers to your queries, you can also visit our Broadband Help Centre, where you will find:
Whether you’re switching or upgrading to full fibre broadband, or just need support with your service, Fusion Fibre Group is here to help.
You can also view our customer service policy.
The broadband speed you need depends on how many people use your internet and what you use it for.
From basic browsing to 4K streaming and online gaming, different activities require different speeds.
What Broadband Speed Is Right for You?
Whether it's work, play or a bit of both, full fibre broadband (FTTP) gives you the speed and reliability to keep life running smoothly.
The One Touch Switch is a new, Ofcom-backed process introduced in April 2024 that makes it faster and easier for UK customers to switch broadband providers. It allows you to change providers using only your new broadband company, with no need to contact your old one, and regardless of whether you're on standard, part-fibre (FTTC), or full fibre (FTTP) broadband.
Your new provider handles the entire switch from start to finish, making the process simple, stress-free, and designed to avoid any service disruption.
Want to know exactly how it works? Read our full guide: What is One Touch Switch?
Full fibre broadband is available in more UK areas than ever before, thanks to major network rollouts from CityFibre, MS3 Networks, F&W Networks, and others. However, availability still depends on your exact postcode and whether your area has been upgraded to full fibre broadband (FTTP).
Use our Full Fibre Broadband Availability Checker to:
Even if full fibre broadband isn’t available in your area yet, we will keep you informed and let you know as soon as it is.
Don’t guess, check your address now and get connected with Fusion Fibre Group in minutes.
No, you don’t need a landline with a full fibre broadband plan.
Unlike traditional broadband services (like ADSL or FTTC), full fibre broadband (FTTP) connects your home using dedicated fibre optic cables, so there’s no need for a phone line.
Benefits of broadband without a landline:
At Fusion Fibre Group, all our full fibre broadband plans are landline-free, giving you ultrafast speeds without the extra cost of a phone line you may not use.
Ready to go landline-free?Check full fibre availability at your address to see if full fibre broadband is available at your address.
For full details, view our Terms & Conditions.
You can, but you don’t have to!
If nobody will be using your broadband while you’re away, switching your router off can save a small amount of electricity.
However, you may want to leave it switched on if you have devices that rely on your Wi-Fi while you’re out of the house, such as smart security cameras, video doorbells, alarms, heating controls or other smart home devices.
If you do switch it off, simply turn your router back on when you get home and give it a few minutes to reconnect.
Yes, switching broadband providers is quick, simple, and stress-free, especially with the new One Touch Switch process now in place across the UK.
If you’re currently with another provider and want to switch to full fibre broadband with Fusion Fibre Group, the process is handled almost entirely by us.
Here’s how broadband switching works:
No need to call your old provider, haggle, or worry about delays. It’s all done for you.
Thinking of switching? Check full fibre availability at your address and make the move to faster, more reliable full fibre broadband with Fusion Fibre Group.