Moving home is an exciting, but often stressful time. From packing up boxes and deciding what to keep (and what to conveniently 'forget') to updating your address and redirecting mail, there is a lot to stay on top of, and your home broadband connection should be near the top of your checklist.

So, what happens to your internet when you move? Should you stay with your current provider or switch to someone new? Can you simply take your Wi-Fi router with you and plug it in at your new place?

In this guide, we will walk you through everything you need to know about broadband and moving home, from checking coverage at your new address and setting up your broadband to understanding the One Touch Switch process that makes switching providers easier than ever.

Can I Take My Broadband with Me When Moving Home?

Yes, in many cases, you can stay with your current broadband provider when moving house. To find out:

- Contact your current provider.

- Check how much time is left on your contract.

- Confirm that they can provide service at your new address.

There are some instances where it may not be possible to stay with your current provider. If this is the case, then depending on your contract terms, you may need to pay an exit fee before switching broadband providers.

Can I Just Plug in My Wi-Fi Router at My New Address?

The short answer? Not usually.

Routers are tied to the broadband infrastructure installed at your current property. If your new home is served by a different network (City Fibre, Openreach, etc) or requires a different connection type (e.g. full fibre broadband, part fibre broadband or standard broadband), your existing setup might not work.

However, if your broadband is available, then your provider may be able to just switch your line on the day you move in or schedule a new installation date.

How Do I Check If My Broadband Provider is Available at My New Home?

The best way to find out if your broadband provider is available at your new address is to contact them directly. Either online or by phone, you can provide them with your new address and move-in date, and they will let you know what is available.

It is important to do this at least one month prior to your move-in date, as some broadband providers require at least 30-days' notice before your move.

What Do I Do If My Broadband Provider Does Not Service My New Address?

If your current provider is not available at your new home, it is time to explore other providers who operate at your address. You can use a Full Fibre Broadband Availability Checker or comparison sites to see the broadband deals available in your area.

How to Find the Best Broadband in Your Area

No two postcodes are the same when it comes to internet access.

- You can use our Full Fibre Broadband Availability Checker to see if our fast, full fibre broadband is available at your new address.

- If full fibre broadband is not available, then you can look at comparison sites such as Uswitch and Compare the Market for the best part-fibre or standard broadband deals in your area.

- Moving into a new build? It may already be wired for full fibre broadband. Contact your developer or provider for more details.

Switching Broadband Providers When Moving House

You are not locked in forever with your current provider. If they do not offer great speeds or a reliable connection at your new home, then it may be the perfect time to switch broadband providers.

Switching broadband providers in the UK is a lot easier with the One Touch Switch scheme. You simply choose your new provider, and they will do all the work for you.

Moving Home Checklist: Here is What You Need to Do

At least one month before your move-in date:

- Check Coverage: Call your current broadband provider about coverage at your new address.

- Compare Broadband Deals: If your current broadband provider is not available at your new home or you are looking to upgrade, use our Full Fibre Broadband Availability Checker to see if full fibre broadband is available at your new address. You can also look at comparison sites to find better speeds or new packages in your area.

- Notify Your Provider: Let your current provider know that you are moving or cancelling your service.

- Schedule Installation: If you need a new line or full fibre setup, you will need to organise an installation date with your new provider.

Once you have moved in:

- Test Your Wi-Fi Router: After setup, test speeds in different rooms to ensure that there is a strong signal throughout.

- Return Your Old Equipment: If you have changed providers, do not forget to send back your old router or you may be charged.

Common Questions About Moving Home and Your Broadband

Q: Will I have to pay a cancellation fee?

A: If you are still in a contract with your current provider, then you may have to pay a cancellation fee or early termination charge (ETC). However, some providers waive their fees if they cannot service your new address.

Q: How long will I be without internet access when I move home?

A: If you plan well in advance, then no time at all! If you are staying with your provider or changing providers, and they do not need to install a new line or full fibre setup, then you will be up and running usually on the same day as you move in. However, it may take up to two hours to be connected.

If you do need installation, then contact your new provider and arrange a date and time that suits you. This may take a few days to set up.

Q: How much notice do I need to give my current broadband provider?

A: You should give your broadband provider at least 14 days’ notice, however, some companies need 30 days’ notice, so it is worth checking your contract or contacting your broadband provider to confirm when they need to be notified.

Q: Can I install the broadband myself?

A: For some providers and routers, yes, but full fibre broadband often needs an engineer.

Final Tip: Don’t Leave It Until the Last Minute!

Your broadband setup can take up to two weeks depending on the service, engineer availability, and property type. Start early and make sure your Wi-Fi is ready the day you move in.

Ready to Move Home and Broadband?

At Fusion Fibre Group, we make switching simple. Whether you are moving house or just moving on from your old provider, we are here to help your home get lightning-fast full fibre broadband.

- Use our Full Fibre Broadband Postcode Checker to find out what is available at your new address.

- Looking for a new broadband plan? Compare our latest broadband deals.

- Prefer to chat? Get in touch with our Customer Support Team.