Prefer your bills on paper? We understand that digital doesn’t work for everyone.
If you’re a vulnerable customer and receiving your bills by email isn’t suitable for you, we may be able to arrange for your Fusion Fibre invoices to be sent as paper bills instead.
Paper bills are available for vulnerable customers who need them.
Everyone’s circumstances are different, so if receiving your invoices by email is difficult or unsuitable for you, please get in touch with us.
Just contact our Customer Service team and let us know that you need to receive your bills on paper.
Our team will talk through your requirements with you and help get the right support in place.
